Toll Free 1-877-664-3205
waiver to use; COVID2020
WestJet Airline info page |
[email protected]
WestJet Vacation Agent Chat
Sales Super Centre at 1-800-538-5698 or 1-888-WESTJET
TA Website team at [email protected] April WestJet Travel Support Team1-877-664-3205 |
Email inquiries for WestJet Air only will not receive a reply. Please contact our Travel Support Team @ 1-877-664-3205
*Note, this email is managed Monday- Friday 9:00am – 5:00pm EST.
For WestJet Air requests, please review the self-serve links noted below or contact our Travel Support team.
Travel Support Team Contact: 1-877-664-3205 seven days a week from 6:00 a.m. – 10:00 p.m. MST.
For international calling find phone numbers here and select option #4 to reach our Travel support team
Important self-serve and resource links are below for WestJet Vacations, Air and Groups
WestJet Vacations, Air and Groups Self-serve resources
General Resources
To book Seat Selection or Prepay checked bags
Request a Call Back Option
WestJet Vacation only Resources:
WestJet Air only Resources:
*Note, this email is managed Monday- Friday 9:00am – 5:00pm EST.
For WestJet Air requests, please review the self-serve links noted below or contact our Travel Support team.
Travel Support Team Contact: 1-877-664-3205 seven days a week from 6:00 a.m. – 10:00 p.m. MST.
For international calling find phone numbers here and select option #4 to reach our Travel support team
Important self-serve and resource links are below for WestJet Vacations, Air and Groups
WestJet Vacations, Air and Groups Self-serve resources
General Resources
To book Seat Selection or Prepay checked bags
Request a Call Back Option
WestJet Vacation only Resources:
- WestJet Vacations Live Chat
- WestJet Vacations Policy updates, latest offers, travel information and news
- WestJet Vacations Digital Hotel tool
- WestJet Vacations Travel Protection Plan
- WestJet Vacations schedule change process
- WestJet Vacations COVID Refund Process
- WestJet Vacation Groups COVID policies
WestJet Air only Resources:
- WestJet Air schedule change and flight disruption processes
- WestJet Air Ticket validity
- WestJet Air Name change/correction policy
- WestJet Air Refund policies
- WestJet Air Published Commissions
- WestJet Air COVID Policies
- WestJet Air Groups COVID policies
- WestJet Agent (Travel Agency Web) logon or Admin access support contact here
![Picture](/uploads/9/8/9/8/98984610/ws-hold_orig.jpg)
- Serve: https://www.westjettravelagents.com/resources/
- WestJet Vacations Policy updates, latest offers, travel information and news: www.westjettravelagents.com/westjet-vacations/
- WestJet Vacations Digital Hotel tool: www.westjettravelagents.com/westjet-vacations-digital-brochure/
- WestJet Vacations Groups Policy www.westjettravelagents.com/covid-19-westjet-groups-and-westjet-vacations-groups-bookings/
- WestJet Vacation Call Back option www.westjettravelagents.com scroll to the bottom under Contact Us and click on WestJet Vacations Call Back
- WestJet Vacations Travel Protection Plan: https://www.westjettravelagents.com/travel-protection-plan-tpp-terms-and-conditions/
- WestJet Vacations Refund Process: https://www.westjettravelagents.com/westjet-vacations-refund-process/
WestJet Air Only Information:
Please note our Agency Sales team is unable to support Air Only transactional related email inquiries and email requests received will not be actioned. Please call into our Travel Support Team at 1-877-664-3205
Please review our Air Only self-serve resources at www.westjettravelagents.com including:
- Policy updates and the news www.westjettravelagents.com/news/
- WestJet Schedule change process www.westjettravelagents.com/gds-schedule-change/
- WestJet Flight disruption/Irregular operations www.westjettravelagents.com/westjet-flight-disruption-irregular-operations-2/
- WestJet ticket validity and how to exchange a ticket www.westjettravelagents.com/ticket-validity-and-travel-credits/
- Request a call back for WestJet Air bookings www.westjettravelagents.com/self-serve-options/
- WestJet Name correction process www.westjettravelagents.com/name-change-and-correction-policy/
- Commissions www.westjettravelagents.com/ws-at-source-published-commission/
- Assistance with Travel Agency Web logon or Admin access [email protected]
- Agent Reference and products and services www.westjettravelagents.com/resources/
- Seat Selection www.westjet.com/en-ca/manage
- Travel and Entry requirement information www.westjet.com/en-ca/get-travel-ready#health-safety
- Post travel feedback and receipts can be found under ‘Contact Us’ www.westjettravelagents.com
This email is for Travel Agents only. If you have submitted a request and are not a Travel Agent, your request will not be actioned. Please submit your questions/requests on www.westjet.com.
For all other inquiries, we will respond to your email within 3-5 business days. Our hours of operation are Monday – Friday from 8:00 am – 4:30 pm MST.
We thank you for ongoing support and commitment to WestJet and WestJet Vacations.