Air Transat & Transat Holidays
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Transat Contact List
Please contact 1877 9939489 or [email protected] for assistance [email protected] ( GDS Issues 2023 ) Erin Agent soutien opér., Relations clientèle Agent, Op. Support, Customer Relations T 514-987-1616, 107605 [email protected] |
Refund Format
BSP Refund Format - with Penalty Step 1 HBRF6493750707831/RP/RC-92 Step 2 >$HBRF1 NAME MOHAMED/HASSANYMR DOCUMENT NUMBER 6493750707831 - UNUSED COUPONS FOR DOC1:12 DOC2: DOC3: DOC4: ISSUE DATE 02AUG22 IATA 60929245 TOUR CODE CURRENCY CAD FORM OF PAYMENT ·AXXXXXX12456........................... BASE FARE PAID 295.00 RECALL COMM ·............ BASE FARE USED ·0.00........ PENALTY AMOUNT ·200.00...... BASE FARE REFUND·295.00...... NET FARE AMOUNT ·............ TOTAL REFUND DUE·............ REFUND ON TAXES (Y/N): ·Y Step 3 >$HBRF2 BASE FARE PAID 295.00 RECALL COMM BASE FARE USED 0.00 PENALTY AMOUNT 200.00 BASE FARE REFUND 295.00 NET FARE AMOUNT REFUNDABLE TAXES T1 ·7.12....·CA T2 ·18.36...·XG T3 ·35.00...·SQ T4 ·30.00...·YQ T5 ·........·.. T6 ·........·.. T7 ·........·.. T8 ·........·.. T9 ·........·.. T10·........·.. T11·........·.. T12·........·.. T13·........·.. T14·........·.. T15·........·.. T16·........·.. T17·........·.. T18·........·.. T19·........·.. T20·........·.. REFUNDABLE U.S. PSGR FACILITY CHARGES APT1 ·...·..... APT2 ·...·..... APT3 ·...·..... APT4 ·...·..... TOTAL REFUND DUE ·185.48 |
Administration
1.888.256.9259 or 416.847.8610 • Monday to Friday: 9:00am to 5:30pm • Fax: 416.847.8603 Menu Options: 1 Company Directory 2 Accounting 3 Ticketing 4 Customer Care Centre (Reservations) 5 Groups 6 Prize Winners & Interline Bookings 7 Inside Sales 8 Our Address 0 Reception Customer Relations Direct: 1.800.387.2672 or 514.987.6078 Place du Parc, 300 Leo Pariseau, Suite 500 Montreal, Quebec, H2X 4C2 • [email protected] Get Connected Inquiries • [email protected] Brochure Orders • fulfillment.transcontinental.ca Price Match • [email protected] |
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«Back to Client File list» «Hide Line Numbers» 13Z9/THINK TRAVEL/TRANSAT 19APR22 BUSINESSFILE 1Y/¤:5 4032735132 PW 2735132 / 1800 587 2672-0-4 GRP/ACC- 2Y/¤:5 S*TSAGENTS USER 4032735132 PW 2735132 3Y/¤:5 - SCHEDULE INFO - 1877 8726728 PIN 2287 4Y/¤:5 NCL * CELEBRITY * CARNIVAL * ROYAL CARIBBEAN 5Y/¤:5 ..- AGENCY SUPPORT - JULIE 1866 627 2224 *CRUISE 6Y/¤:5 TRANSAT GROUP CRUISE - 1866 922 8328 GRP 7Y/¤:5 TRANSAT / NOLI RES SUPPORT 1 866 627 2224 8Y/¤:5 514 987 1616 EXT 1919 - TKT DEPT - OPEN TIL 5PM 9Y/¤:5 TRANSAT CRUISE - 1 514 987 1616 /IATA 69580276 NCL 10Y/¤:5 NCL / HAL /CAR 514 987 9420 WITH TRANSAT 11Y/¤:5 TRANSAT GDS 1 855 794 6311 EXT 6 THEN 2 12Y/¤:5 WWW.AGENT USER 4032735132 PW 2735132 13Y/¤:5............................... 14Y/¤:5 CRUISE DEPT 1 888 222 0690 ---- 15Y/¤:5****NEW REP 2007 CINDY SCHELL 605 7507******* 16Y/¤:5****CUSTOMER SERVICE TRANSAT 1 888 690 4261 EXT 3203 18Y/¤:5............................ 19Y/¤:5 --------- AIR TRANSAT CRUISE - 20Y/¤:5 CELEBRITY - ROYAL CARIBBEAN - STAR CLIPPERS - COSTA 21Y/¤:5 NCL - CARNIVAL - ROYAL CARIBBEAN - MSC CRUISES 22Y/¤:5 --- NO PRINCESS AND NO HOLLAND AMERICA *** 25Y/¤:5............... 26Y/¤:5. GDS - HELP DESK TRANSAT 1 866 627 2224 29Y/¤:5.................... 100Y/¤:5 TICKETING - AGENT - DANUTA AS OF SEP 09 > |
If one of our agent asked you to send us documentation, please follow-up by contacting our Customer Care Center.
If we sent you an email for which you have questions, please contact our Customer Care Center. You can contact us at 1-866-322-6649+ [email protected] Functioning of the online form to accept/decline the flight schedule change
It has been brought to our attention that in some cases the link / form is not working. We are working on solving this problem, most issues are resolved but there may be some interruptions this week. In the meantime, if the form does not work for a particular file, please send us your acceptance/refusal of the change by forwarding the notification email with your response to [email protected]. Only cases for which the online form is not working will be treated. |
Customer Care Centre
Direct: 416.847.8600 • Monday to Friday: 8:30am to 9:00pm • Saturdays: 9:00am to 8:00pm • Sundays: 10:00am to 6:00pm The main menu features 6 options: 1 South & USA products 2 Europe products 3 Tours 4 Cruise 5 Seat selection, Option Plus, baggage allowance, Kid’s Club, and special services on board our aircraft 6 All other inquires The Tours menu features 2 options: 1 For individual reservations 2 For groups reservations of 10 passengers or more All other inquiries features 8 options: 1 Ticketing 2 GDS Support 3 Agent Direct password Support 4 Accounting 5 Inside Sales 6 Schedule or hotel changes 7 Arrivals and Departures 8 To enter a direct extention * To repeat message 0 To return to previous menu Ticketing Option 6 + 1 • Monday to Friday: 8:30am to 7:00pm • Saturday: 9:00am to 5:00pm • Sunday: Closed Schedule & hotel changes Option 6 + 6 • Monday to Friday: 8:30am to 7:00pm • Saturday: 9:00am to 5:00pm • Sunday: Closed Tours Option 3 • Monday to Friday: 8:30am to 8:00pm • Saturday: 9:00am to 5:00pm • NEW! Sunday: 10:00am to 6:00pm |
Groups Department
Direct: 1.888.256.9259 ext. 5 • Monday to Friday: 8:00am to 6:00pm • [email protected] |
For the latest flight schedules and promotions visit
Agent Direct at www.transatagentdirect.com For further assistance email [email protected] |
Thank you for registering!
Live on October 26, 2021 | 11-5pm EST
Transat is pleased to welcome travel advisors to it’s 2021 virtual Training Academy! We are excited to reconnect with you during this interactive training event which will highlight Transat’s flight and package offer, as well as existing and new tools for you.
Please use the following link to login during the live expo date and time:
https://travalliancemedia.6connex.com/event/DigitalEvents/2021transat-en/login
Live on October 26, 2021 | 11-5pm EST
Transat is pleased to welcome travel advisors to it’s 2021 virtual Training Academy! We are excited to reconnect with you during this interactive training event which will highlight Transat’s flight and package offer, as well as existing and new tools for you.
Please use the following link to login during the live expo date and time:
https://travalliancemedia.6connex.com/event/DigitalEvents/2021transat-en/login
Transat is excited to announce their Virtual Training Academy on October 26, 2021. We invite you to join us from the comfort of your home or office for this 1-day event filled with opportunities to be inspired, engage in conversations with our staff and connect with our partners!
During the Training Academy, please visit the Transat Zone where our commercial teams, including representatives from Air Transat & Transat Tours Canada, will be available for live chats. We have created live videos to better connect with you as well as informative sales material and new sales tools designed to help you and your clients navigate this increasingly digital world of travel planning.
We also have inspiring messages from some of our most popular supplier partners who are as excited as we are to provide travel professionals from across Canada with tools and content to help you sell their unique experiences.
And, since we love welcoming agents onboard our award-winning airline, Air Transat – we have some great trip giveaways planned for the Training Academy.
During the Training Academy, please visit the Transat Zone where our commercial teams, including representatives from Air Transat & Transat Tours Canada, will be available for live chats. We have created live videos to better connect with you as well as informative sales material and new sales tools designed to help you and your clients navigate this increasingly digital world of travel planning.
We also have inspiring messages from some of our most popular supplier partners who are as excited as we are to provide travel professionals from across Canada with tools and content to help you sell their unique experiences.
And, since we love welcoming agents onboard our award-winning airline, Air Transat – we have some great trip giveaways planned for the Training Academy.