CIC-Surrey Citizenship-Enquiries <[email protected]
See email
[email protected]
Mateos Madak
CITIZENSHIP CEREMONY INQUIRIES
· If you are inquiring about your citizenship ceremony. Please contact [email protected] for assistance.
ONLINE CITIZENSHIP TEST
· If you are having technical problems accessing your online knowledge test, please contact [email protected] for assistance.
· If requesting to be rescheduled, we will only respond to you when we approve your request to be rescheduled.
SUBMITTING DOCUMENTS
· If you are providing requested documents, we will not provide you with a confirmation of receipt. We will contact you only if we require additional information.
APPLICATION STATUS AND ALL OTHER INQURIES
· If you are inquiring about the status of your file, please note we will only provide status updates to clients who applied more than 2 years ago.
· If you see on the Citizenship Application Status Tracker that you have been scheduled for a citizenship event, but you have not received an invitation yet, please wait for an invitation to be sent to you by email.
HOW TO SUBMIT AN INQUIRY
Any general or specific application inquiries should be submitted via the IRCC Web form. Alternatively, you can contact our Client Support Centre at 1-888-242-2100. For more information, please visit our website at https://www.canada.ca/en/services/immigration-citizenship.html.
As a precautionary measure in line with prevention efforts to stem the spread of COVID-19, and out of consideration for the health and safety of our clients and employees, there are currently no in-person citizenship events taking place. Once your file is ready for the next step in the citizenship application process, you will receive an email notification. Please ensure to monitor your inbox, including the spam/junk folder, for future correspondence from IRCC.
Thank you for your understanding.
Surrey Citizenship Office
See email
[email protected]
Mateos Madak
CITIZENSHIP CEREMONY INQUIRIES
· If you are inquiring about your citizenship ceremony. Please contact [email protected] for assistance.
ONLINE CITIZENSHIP TEST
· If you are having technical problems accessing your online knowledge test, please contact [email protected] for assistance.
· If requesting to be rescheduled, we will only respond to you when we approve your request to be rescheduled.
SUBMITTING DOCUMENTS
· If you are providing requested documents, we will not provide you with a confirmation of receipt. We will contact you only if we require additional information.
APPLICATION STATUS AND ALL OTHER INQURIES
· If you are inquiring about the status of your file, please note we will only provide status updates to clients who applied more than 2 years ago.
· If you see on the Citizenship Application Status Tracker that you have been scheduled for a citizenship event, but you have not received an invitation yet, please wait for an invitation to be sent to you by email.
HOW TO SUBMIT AN INQUIRY
Any general or specific application inquiries should be submitted via the IRCC Web form. Alternatively, you can contact our Client Support Centre at 1-888-242-2100. For more information, please visit our website at https://www.canada.ca/en/services/immigration-citizenship.html.
As a precautionary measure in line with prevention efforts to stem the spread of COVID-19, and out of consideration for the health and safety of our clients and employees, there are currently no in-person citizenship events taking place. Once your file is ready for the next step in the citizenship application process, you will receive an email notification. Please ensure to monitor your inbox, including the spam/junk folder, for future correspondence from IRCC.
Thank you for your understanding.
Surrey Citizenship Office